Shipping Policy

Orvella Home

At Orvella Home, we are committed to delivering your order safely and efficiently.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday).
Orders placed on weekends or holidays will be processed on the next business day.

You will receive a confirmation email once your order has been shipped.

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Estimated Delivery Times

United States & Canada: 7–12 business days
United Kingdom & Australia: 7–14 business days
Europe: 8–15 business days
Other International Locations: 10–18 business days

Delivery times may vary depending on demand, customs clearance, or local carrier delays.

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Shipping Costs

We offer Free Standard Shipping on all orders.
Any applicable express shipping options (if available) will be shown at checkout.

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Order Tracking

Once your order has shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking information to update.

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Incorrect Address

Please ensure your shipping address is correct at checkout.
Orvella Home is not responsible for orders shipped to incorrectly entered addresses.

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Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us.

We will work with the carrier to resolve the issue as quickly as possible.

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Customs & Duties

International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer.